To see your storekit fees
Go to Analytics > Accounting > Daily Summary
In the top right corner, you will be able to select an account (in case you changed bank accounts in your stores) and a store you want to see the summary for.
You will also be able to include refunds in the report, which will deduct them from Gross Revenue, and add an extra Refunds column to the report.
Gross revenue = Gross card sales; Net revenue = Gross - Fee
Fees are calculated per transaction. You can see your rates by going to Stores > Settings > Payments. If you want to see the fee amount per transaction, go to All Transactions right next to the Daily Summary tab.
Funds are transferred at the end of each day and they take 2 working days to arrive into your account. This means
Monday sales arrive on Wednesday
Tuesday sales arrive on Thursday
Wednesday sales arrive on Friday
Thursday sales arrive on Saturday
Friday, Saturday and Sunday sales arrive together on Tuesday
How do I match the sales to payout?
You can access the list of all your payouts in the Payouts tab right next to Daily Summary.
Please note that the Payouts page will only show the last 50 payouts. If you require data from an earlier date and you cannot see it on this page, contact us via chat.
To match your payout to your sales, using the 4th Nov payout above as an example. Go to Daily Summary and select 2nd Nov (click twice). Here, you should see the same amount as your payout under "Net Revenue". For Tuesday payouts, simply select the dates for Friday, Saturday and Sunday the week before that Tuesday payout, in order match the sales.
Make sure you've selected the correct account and store in the top right corner. If your payout doesn't quite match your net revenue for that day, please check for any refunds that may have been processed.
Payouts and Bank Holidays
It is important to note that on bank holidays, clearing for a specific currency may be closed and therefore Adyen cannot process payouts.
The payouts will be delayed in these instances.
For example, Easter payments which cover Fri 07/04 - Mon 10/04 will all arrive in your account on Thursday 13/04.
If you have any questions, please contact support via Chat by clicking on the chat icon on the bottom right of your screen. You can also email cs@storekit.com or Whatsapp/call us at +442033189890.
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