Quick Summary
Go to Store settings > Operations > Fees
Interactive Guide
Step-by-Step Guide
Step 1: Go to Your Store Settings
On the storekit dashboard, navigate to “Stores”
Click on “Settings” to access your store settings.
Step 2: Add Delivery Fee (For Takeaway)
Scroll down to “Fees”.
If you’d like to add a default fee for all delivery orders in your takeaway store, input the amount under “Delivery Fee”
Note: Delivery zones will override the default delivery fee.
Step 3: Add Fixed Charge
To add a fixed charge, input the amount under “Fixed Charge”.
By default, the fixed charge label is ‘Service Charge', but you are free to change it to a different term if you wish.
Troubleshooting: Common Issues & Fixes
I want to add a fixed percentage charge but I can’t see the option to do so.
I want to add a fixed percentage charge but I can’t see the option to do so.
At the moment, fixed percentage charges are done by request. If you’d like to set it up for your store, please reach out to your account manager or contact our 24/7 support team by clicking on the chat widget on the bottom right of your screen.
Next Steps & Related Articles
📌 How To Set Up Your Order & Pay Store
📌 How To Set Up Tables And Areas
📌 Order Batching
📌 How To Disable Tables/Areas
Still Need Help?
If you’re stuck, our support team is happy to help!
💬 For urgent concerns, click on the chat widget at the bottom right of the page. Our team is available 8 AM – 11:59 PM GMT.
📩 For any other enquiries, feel free to email us at cs@storekit.com. All messages will be seen and responded to by our team within a few minutes.