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Customers’ Feedback
Customers’ Feedback
Suvi avatar
Written by Suvi
Updated over a week ago

To request feedback from customers and to check it under reports, simply go to

Store > Store Settings > Integration > Feedback

Reviews will be sent via email. Simply click here to enable feedback requests. You can also customise how long after placing an order a feedback request email will be sent out.

Don't forget to press Save to apply the changes.

Note: customers will only receive one email per day, even if they've placed multiple orders during that time period.

Want to know what your customers are saying about your store? You can find your customers' feedback under Reports > Feedback

You will see your customers’ feedback here. If you have multiple stores, select store on the top right corner to see feedback by store.

Note: Feedback is not public and can only be seen by storekit account users.

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