Quick Summary
Go to Stores > Settings > Gratuity > Pay at table
Interactive Guide (Click-to-View)
Step-by-Step Guide
Step 1: Log Into Your Storekit Dashboard
Go to the storekit dashboard and log in.
Navigate to “Stores” in the sidebar.
Step 2: Go to Your Store Settings
Click on “Settings” and go to “Gratuity”. Then, scroll down to “Pay at table”.
Here, you have the option to customise the message displayed when service charge is tapped.
You can also add a sub label explaining the top policy.
Step 3: Enable Tipping
You can also enable percentage tips or smart tips to apply on top of the service charge. To check if you have service charge set up, you may follow this guide. And to learn more about smart tips, you can view this guide.
Why It Works
Personalised messaging — Customise text for tip and service charge options
Engage customers — Tailor messages to express appreciation and convey brand values
Foster loyalty — Strengthen connections by making customers feel valued and appreciated
Promote social responsibility — Encourage contributions to charities or environmental initiatives
Extra tips — Enabling pay-at-table tipping in addition to service charge empowers staff by giving them a direct opportunity to receive immediate recognition and appreciation for their exceptional service, fostering motivation and incentivizing continued excellence.
Provide tipping guidance — Display suggested tip percentages or amounts for exceptional service
Easy implementation — User-friendly interface for effortless customisation
Next Steps & Related Articles
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