A Guide to the Register App

How to use the dedicated Register App on your device for signing in and out service users, staff, and visitors.

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Written by Storii
Updated over a week ago

How to Download and Log In to The Register App

The Register app is accessible via the web at register.storii.com and app stores for both iOS (Apple) and Android as 'Storii Register'.

To log in to the app, simply enter your master business credentials (the username and password for your StoriiCare business account). No additional staff login is required.

All clients on our Care Pro plan have access to the Register app at no additional charge.

About Register App

The register app enables sign-in/out via 3 new methods: QR Code, PIN Code, and Contactless. The traditional method of signing an individual in/out via our StoriiCare Register feature is still fully accessible and may still be used by staff if preferred.

QR Code: Service Users and Staff now each have a unique QR code, accessible via the 'Access' button on the Register feature within StoriiCare. QR codes can be exported, either individually or in bulk. These codes can be printed and laminated or emailed. QR codes can be regenerated at any time (e.g. if someone loses their printed QR code).

PIN Code: Service Users and Staff now also have a unique 4-digit PIN code, accessible via the 'Access' button on the Register feature within StoriiCare. Both the PIN code and QR code can be used interchangeably to sign in and out. PIN codes can be regenerated at any time (e.g. if someone forgets their PIN code).

Contactless: Individuals (Staff, Service Users, or Visitors) with the Storii Family App will be able to sign themselves or loved ones in/out simply by scanning the QR code displayed on the Register page within the Storii Family App. The QR scan view is located to the top right of a profile within the Storii Family App.

Register App Signature and Sign In Page

If you'd like to set one of these methods to appear as the Default:

  • Open the Register feature on StoriiCare

  • Click on the settings wheel icon

  • Select the 'Participants', 'Staff', and/or 'Visitors' tab and then make your selection using the provided drop-down menu

How to Setup QR Codes and PIN Codes

  • Open the Register App or feature on StoriiCare

  • Select the Access button highlighted in red below:

  • Select an individual's QR Code or "Lock" icon to view their current QR code or PIN code

  • You may need to click the circular arrows icon to generate a code or PIN for the first time

How to Print a List of QR or Pin Codes

  • Click on Exports from the StoriiCare Dashboard

  • Click on Register Access

  • Select 'All' or a specific group/set of Service Users or Staff from the dropdown menu

  • Click on the QR Codes (PDF) or PIN Codes (PDF) button to download

    ➡ How to Sign-in & Sign-out with QR Codes

    Links to download the Register App:

    Web browser access: https://register.storii.com/

    Once the app is open, use your Master credentials to log in as your business.

    To use the QR Code for signing in and out:

    • Click where it says QR or PIN option as indicated below:

    • Click on Scan QR Code

    • Allow the use of your camera by the Register App and the App will open your camera

    • Scan the QR Code

    • Register the sign-in or sign-out of the individual

    • Wait for the confirmation message to appear

    You do not need to authorize the use of your camera by the Register App every time, only once. However, you do need to use the Register App every time you would like to scan a QR Code. Using the device´s camera directly without accessing it through the Register App will not work!

    ➡ How to Sign-in & Sign-out with PIN Codes

    Links to download the Register App:

    Web browser access: https://register.storii.com/

    Once the app is open, use your Master credentials to log in as your business.

    To use PIN Codes for signing in and out:

    • Click where it says QR or PIN

    • Click where it says Type Pin

    • Type in the personal PIN Code

    • Register the sign-in or sign-out of the individual

    • Wait for the confirmation message to appear

    ➡ Does the Register App Sync with StoriiCare?

    The answer is yes! All sign-in and sign-out data on the Register App is automatically updated on StoriiCare as well.

    Support:

    If you would like to learn more about StoriiCare's Register feature or app, we would be happy to speak with you in a support call. You can schedule one using the following link: https://calendly.com/storiicare-support/support-session

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