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Storii Password Help: How to Set a Password and Reset a Forgotten Password
Storii Password Help: How to Set a Password and Reset a Forgotten Password

Are you looking to set or reset a password for Storii? Learn more here.

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Written by StoriiCare
Updated over a week ago

➡ How to Login to Storii

Storii does not require a smartphone or access to the internet in order to receive Storii phone calls. However, you do need internet access to view a Storii profile and listen to call recordings or adjust scheduled call times.

Storii profiles are easily accessible on most devices. Log in using your browser (https://family.storii.com/login) or the Storii Family App (accessible in Apple and Android App stores).

To Login:

  • Enter the phone number you registered with

  • Then click the 'Send phone login code'

This will send a one-time 6-digit verification code via SMS or phone call.

  • Enter the 6-digit verification code and Login

Please note that the verification code is for one-time use only. You will need to generate/send a new one the next time you are prompted to log in.

How to Set Up a Password in Storii

If you would like to set up a regular, user-generated password to use when logging in, you can do so from the Settings area in your Storii account.

  • Once you have logged in to your Storii account, click the arrow next to your profile image and select Settings

  • Go to the Password tab

  • Set your password

  • Save your changes

You will now be able to log in using your phone number and password (rather than using one-time verification codes).

How to Reset a Password in Storii

If you have forgotten your Storii password, please follow the instructions below:

  • At the login screen, click 'Forgotten password?'

  • If you have an email address set in your profile, enter this and you will be sent an email with a link to reset your password

  • If you do NOT have an email address set in your profile, you will need to use a one-time verification code to reset your password

You can also change your current password anytime you are logged into your Storii account by:

  • Clicking the arrow next to your profile image

  • Selecting Settings

  • Going to the Password tab

  • Entering your current password

  • Entering your new password

  • Saving your changes

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