All Collections
Storii
Storii Password Help: How to Set a Password and Reset a Forgotten Password
Storii Password Help: How to Set a Password and Reset a Forgotten Password

Are you looking to set or reset a password for Storii? Learn more here.

StoriiCare avatar
Written by StoriiCare
Updated over a week ago

➡ How to Login to Storii

Storii does not require a smartphone or access to the internet in order to receive Storii phone calls. However, you do need internet access to view a Storii profile and listen to call recordings or adjust scheduled call times.

Storii profiles are easily accessible on most devices. Log in using your browser (https://family.storii.com/login) or the Storii Family App (accessible in Apple and Android App stores).

To Login:

  • Enter the phone number you registered with

  • Then click the 'Send phone login code'

This will send a one-time 6-digit verification code via SMS or phone call.

  • Enter the 6-digit verification code and Login

Please note that the verification code is for one-time use only. You will need to generate/send a new one the next time you are prompted to log in.

➡ How to Set Up an Email & Password Login in Storii

You can use your own email address and password rather than receiving the one-time passcodes. To do this, please log in using the steps above initially. Then:

  • Once you have logged in to your Storii account, click the arrow next to your profile image and select Settings

  • Go to the Account tab

  • Enter your email address

  • Verify your email address by entering the code sent to your email

  • Save your changes

  • Now go to the Password tab

  • Enter a password

  • Click Save (this will prompt a popup window for entering the SMS code you receive to your phone)

  • Enter the SMS code to save your password

Now, the next time you log in to Storii, you'll enter your email address as the username and the password you just saved.

➡ How to Reset a Password in Storii

If you have forgotten your Storii password, please follow the instructions below:

  • At the login screen, click 'Forgotten password?'

  • If you have an email address set in your profile, enter this and you will be sent an email with a link to reset your password

  • If you do NOT have an email address set in your profile, you will need to use a one-time verification code to reset your password

You can also change your current password anytime you are logged into your Storii account by:

  • Clicking the arrow next to your profile image

  • Selecting Settings

  • Going to the Password tab

  • Entering your current password

  • Entering your new password

  • Saving your changes

Did this answer your question?