Some security and optimization features built-in to Cloudflare may prohibit you from publishing or cause elements of your stories to not display correctly.

If you use the William blog

To connect your domain to StoryChief, it is necessary to add a DNS record. If you do this via Cloudflare, make sure that the proxy status is set to DNS only. Otherwise, it will not be able to be linked to StoryChief.

If you publish to other website channels (WordPress, Webflow, etc.)

When you publish a story, it may be possible that it fails. In the event of this, take a look at the firewall log in Cloudflare and whitelist where necessary.

Create a Bypass rule for every available feature when the IP source Address equals

🔔 Note: you might see more available rules to bypass. Select every rule you can in the bypass field.

Check to see if Rocket Loader is enabled in the Speed page of Cloudflare. It will be necessary to disable it for the gallery to show correctly.

Still stuck?

Get in contact with our support team and we will help you to resolve any issues

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