To cancel your subscription and stop if from renewing, you'll need to follow the steps below:
- Go to the Billing & Subscription page
- Scroll down to the My Subscriptions section
- Select the "Cancel this Plan" link for the subscription plan you would like to cancel
- Fill out your cancellation reason and select the yellow "Confirm Cancellation" button
Please note that cancelling your subscription disables the auto-bill function. You will still be able to access and use your account up to the listed Expiration Date.
Please contact our Support team if you’re having any issues cancelling.