To cancel your subscription and stop if from renewing, you'll need to follow the steps below:

  1. Go to the Billing & Subscription page
  2. Scroll down to the My Subscriptions section
  3. Select the "Cancel this Plan" link for the subscription plan you would like to cancel
  4. Fill out your cancellation reason and select the yellow "Confirm Cancellation" button

Please note that cancelling your subscription disables the auto-bill function. You will still be able to access and use your account up to the listed Expiration Date.

Please contact our Support team if you’re having any issues cancelling.

Did this answer your question?