Challenge fees are non-refundable once trading starts.
Stradger offers a refund option if trading has not been initiated within 7 days of your challenge purchase.
This allows traders to explore our platform and services with confidence before actively starting their evaluation.
Once trading activity has begun, meaning any position has been opened, the fees become non-refundable.
Additionally, refund requests made more than 7 days after purchase are not eligible.
This policy ensures transparency, fairness, and consistency across all traders.