From within their Street account, buyers can manager their viewings by accepting or declining viewings, leaving feedback and making offers.

When a tenant logs into their Street account they can click their the Tenant dropdown and then select Viewings which is broken down into three sections: Upcoming, completed and cancelled.

The upcoming viewings tab shows any viewings that are upcoming, including both confirmed and unconfirmed viewings.

If the viewing is confirmed the tenant has the option to click the 'manage' button, allowing them to add the appointment to their calendar (this will download a .ics file which can be imported into their calendar). Additionally, tenant can cancel their viewing and give a reason as to why.

If the tenant cancels a viewing, you will receive an on screen message in Street, a notification in your notification centre as well as an email to the branch email address. The status of the viewing will update to 'cancelled' and the 'viewing cancelled' notifications will be sent out to the relevant parties, if toggled on in your notification preferences.

Finally tenant can click the 'show additional information' button to see the details of the property, open the location in Google Maps and see the Street property public page.

Within the Complete Viewings tab tenants can review any past viewings as well as leave / view feedback.

Clicking the leave feedback button gives the option to add written feedback.

Clicking the view feedback button lets buyers review previously submitted feedback as well as a prompt to book a valuation.

The cancelled heading shows any viewings that were cancelled, either by the tenant, agency or owner, as well as any viewings rejected by the owner. The tenant cannot interact with these viewings any further, these are stored for informational purposes only.