When you send a client a payment request through Street, they'll be notified via email and receive an in-app notification. They can complete the payment directly through the Street consumer app or by logging in on desktop.

This article explains what your client sees and how the payment process works from their side via the app but for more information on how it works via desktop, see this help article.

In the app, clients can find their payments in the Overview tab, in the banner highlighting 'you have a payment request'. Tapping into a payment request and clicking 'view and pay' will display the details of the payment request.

From here they can click checkout to proceed to payment. Available payment methods are determined by the client's device and location, but typically include:

Once payment is completed, your client will receive confirmation on screen and an email receipt.

Once a client completes a payment, you'll receive a notification in Street and an email to your branch email address confirming payment has been received.

The Client Payments card will update to Paid and a View Receipt button will appear. Clicking this lets you download the invoice and receipt, which can be shared with the client if needed.