What is Stitch AI?
Stitch AI is an AI-powered communication platform that helps property businesses manage and automate customer conversations through WhatsApp. Designed for estate agents and property professionals, it enables teams to capture leads, respond to enquiries instantly, automate follow-ups, and streamline appointment bookings — all within a shared inbox.
By combining messaging, automation, and CRM integrations, Stitch AI helps property companies convert more enquiries into viewings while delivering faster, more efficient customer service.
Stitch AI support email: support@stitch-ai.com
Key features
Built on the Official WhatsApp Business Platform - This isn’t a workaround or a shared mobile. Stitch uses Meta’s authorised WhatsApp Business Platform, giving you secure, compliant, business-grade messaging designed for teams.
Shared WhatsApp inbox inside Street.co.uk - A floating WhatsApp inbox sits directly within Street.co.uk via a Chrome extension. Agents can read and reply to messages without leaving the CRM, keeping conversations connected to the right contacts and records.
Lead capture, automation and AI assistants - Portal leads, website chats and even missed calls can trigger WhatsApp conversations automatically. Automation and AI assistants respond instantly and pre-qualify enquiries before handing them to your team.
Benefits
Turn WhatsApp into a scalable, team channel - Move beyond a single phone on a desk. Conversations are visible to the branch, not locked to one person, giving you control, accountability and continuity.
Respond faster and win more instructions - Instant WhatsApp engagement dramatically improves speed to lead. Automated first responses reduce drop-off and keep you ahead of competitors still relying on email and callbacks.
Stop losing enquiries across channels - Website chats, portal leads and missed calls all feed into one structured workflow. Fewer abandoned calls. Fewer forgotten messages. More opportunities converted.
How do I integrate Stitch AI into Street?
Stitch AI can be integrated with Street via an API access token. To get started, head to Settings (on the left side panel at the bottom) > Account Administration > Applications.
Note - You will need to be a Company Admin to access the Account Administration section and generate an API key.
In the 'create new application' section, add an application name (eg Stitch AI, however this can be whatever you want it to be) and in the 'API token scope' drop-down select 'Open API'.
Finally, add a contact name and email address of who will be building the application. It is really important you enter your developer's details as opposed to your own details so we can notify them of any changes to the API that might impact your set up.
Once you've entered all of the information, click the 'create application' button and you will see an API access token appear. This token is what will be used to integrate Stitch AI with Street.
Click the 'click to copy' button which will copy this API access token to your clipboard.
Note - It's important to ensure you copy the API token before navigating away from the page as the token will not display once you have left the page.
Share this API access token with Stitch AI and they will be able to finalise the integration.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!