What is CRE Group
CRE Group is a UK-based business communications and technology provider and a one-stop shop for essential business infrastructure, with a particular focus on providing personalized service and eco-friendly solutions.
Support email address: sales@cregroup.co.uk
Key features
See customer records, automatically - When a call comes in, the caller's Street.co.uk record appears on screen instantly — complete with property details, viewing history and past interactions. No searching, no delays.
Auto-transcribe to Street.co.uk - Every call is automatically transcribed and saved directly to the customer's Street.co.uk record, keeping your whole team up to date without any manual input.
Click-to-dial from anywhere - Dial contacts directly from Street.co.uk, desktop or mobile with a single click. No manual dialling, no switching between systems.
Benefits
Save 5–10 hours every week - Eliminate manual data entry, reduce post-call admin and speed up every customer interaction. Teams report saving 5–10 hours per week on phone-related tasks alone.
Deliver better customer service - Instant access to customer history the moment a call comes in means your team can give personalised, informed responses every time.
Track which channels drive calls - Assign unique DDI numbers to marketing campaigns and see exactly which portals, listings or channels are generating enquiries.
How do I integrate CRE Group into Street?
CRE Group can be integrated with Street via an API access token. To get started, head to Settings (on the left side panel at the bottom) > Account Administration > Applications.
Note - You will need to be a Company Admin to access the Account Administration section and generate an API key.
In the 'create new application' section, add an application name (eg CRE Group, however this can be whatever you want it to be) and in the the 'API token scope' drop-down select 'Open API'.
Finally, add a contact name and email address of who will be building the application. It is really important you enter your developer's details as opposed to your own details so we can notify them of any changes to the API that might impact your set up.
Once you've entered all of the information, click the 'create application' button and you will see an API access token appear. This token is what will be used to integrate CRE Group with Street.
Click the 'click to copy' button which will copy this API access token to your clipboard.
Note: It's important to ensure you copy the API token before navigating away from the page as the token will not display once you have left the page.
Finally, share this API access token with CRE Group and they will be able to finalise the integration.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!