Persona Pills
Persona pills are the small coloured labels shown next to a person's name in Street. They tell you the other roles that person holds with your agency - so you can see at a glance that a buyer is also a vendor you act for, or that an applicant is one of your existing tenants.
What each pill means
VN - Vendor
SA - Sales Applicant
LL - Landlord
LA - Lettings Applicant
TT - Tenant
PC - Point of Contact
A person only gets a pill for a role they currently hold, so the pills reflect where they are with you right now rather than their history.
Seeing more detail
Hover over any pill to open a context card for that role. The card pulls in the key details for that side of the relationship - for example, hovering the VN pill shows what they are selling with you, and hovering the TT pill shows their tenancy.
Where you'll see them
Persona pills appear next to names in a number of places across Street, including the person page, the owner and tenant details on a property page, the Enquiry Centre, the sales chain sidebar, viewing contacts in the diary, and when someone is @mentioned in a note.
Note - Persona pills are not shown on the match and mail applicant lists.
On the sales and lettings applicant tables
Persona pills also show next to each name on the sales applicants and lettings applicants tables, so you can spot a dual-role contact while working through the list rather than clicking into every record.
The table never shows its own type as a pill - you won't see an SA pill on the sales applicants table, or an LA pill on the lettings applicants table - so a pill on these tables always tells you something you didn't already know from the page you're on.
Note - The cross-over applicant pill only appears where that other applicant record is still actively looking. A sales applicant who used to be registered for lettings but is no longer looking will not show an LA pill.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!



