How to Edit a Property Address in Street
Street offers two ways to update a property address. The method you choose depends on whether you want to change the official record or simply how the address appears to the public.
Editing the Internal Property Address
If you are looking to edit the actual address in Street, for example to correct a house number, add a flat number, or fix a typo in your database, you can edit the internal property address. This will also update how the address displays on the portals, eg Rightmove and Zoopla.
To get started, head to the property page and click Edit (at the top right) > Edit Property. This opens the Property Details page of the property onboarding, where you'll find the address at the top.
From here click the 'X' to clear the current address, then search for the correct address. You can type the postcode or the first line of the address.
If the exact address you need appears you can simply select it. However if the specific address doesn't appear (e.g., a new conversion or flat), click 'Add address' to enter the details manually and click 'Create Address' to save the address. Addresses added this way show a Manually Added tag in the search results. When finished, make sure to click 'Save & Continue' at the bottom right to save the changes.
Note - Street won't let you save an address that already belongs to another property in your account, to prevent duplicates. If you see the message "This property already exists within Street", click the click here link to open the existing property record.
Customising the Public Address
If you are just looking to change how the address looks on the portals without actually adjusting the internal address, for example to show / hide the house number, you can use the customise public address option.
From the property page click Edit (at the top right) > Customise Address.
This opens the Customise Public Address card, which shows the property's full address and its current public address. Enter how you'd like the address to appear in the Override box, then click Update Public Address.
Note - This only changes the address on public-facing pages such as the Street public page, the portals and your website. The official address within your Street dashboard will remain unchanged. The public address is also what vendors and applicants see on their Street account.
If you're looking to add a property with a custom address straight away, see this help article.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!