Marking as Paid
The final step in the maintenance job workflow will vary depending on whether you use Street for your accounting.
Accounting Managed Externally to Street
If you do not manage accounting in Street, the final step is to click the 'mark as paid' button on the maintenance job page which will close the job and end the workflow:
Accounting Managed in Street
If you do manage accounting in Street, the final step is to manage the payment to the contractor. The payment method you selected when adding the invoice will determine what payment button you see.
Owner Direct
If you choose 'owner direct', you will see a 'mark as paid button' to confirm that the owner has made payment to the contractor directly, externally to Street.
Rent deduction
If you choose 'Rent Deduction', you will see a 'View Payments to Make' button, taking you to the Payments to Make tab to manage the payment to the contractor.
Tenant
If you choose 'Tenant', you will see a 'Mark as Paid Button' to confirm the tenant has paid the money in and your agency has paid this to the contractor.
Agent
If you choose 'Agent', you will see a 'Mark as Paid Button' to confirm your agency has made the payment to the contractor.
If you chose rent deduction, tenant or agent, you will then need to work through the accounting process and allocate money to the contractor before this will appear in the payments to make section.
Once money has been allocated and a payment file created from the payments to make page, the job will automatically update and the status will show as Closed.
Note - Once a maintenance job has been closed, it is not possible to re-open the job.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!