What is Anyway?
When you integrate Anyway into your Street account, your Gmail or Outlook emails will be synced to records in Street as a note, saving you hours of manual data entry and giving your greater visibility into the quality of service your agents are delivering.
Note - Anyway currently supports Gmail and Outlook, however they are working on supporting other email providers in the future.
Support email for Anyway: will@anyway.cc
Key features:
Anyway automatically creates notes for sent and received emails on relevant People, Applicant, Property, Valuation, Viewing, Offer, Sale, Lettings Application, Tenancy and Inspection records.
Emails are synced in real-time, giving your team an up-to-date history of client conversations, in one place.
Start syncing in just a few clicks, no demo required, and no complicated software to learn.
How do I integrate Anyway into Street?
Anyway can be integrated with Street via an API access token. To get started, head to Settings (the cog icon in the top right corner of your screen) > Account Administration > Applications.
Note - You will need to be a Company Admin to access the Account Administration section and generate an API key.
In the 'create new application' section, add an application name (e.g. 'Anyway', however this can be whatever you want it to be) and in the the 'API token scope' drop-down select 'Open API'.
Finally, add the contact name and email address of your IT specialist.
Once you've entered all of the information, click the 'create application' button and you will see an API access token appear. This token is what will be used to integrate Anyway with Street.
Click the 'click to copy' button which will copy this API access token to your clipboard.
Note - It's important to ensure you copy the API token before navigating away from the page as the token will not display once you have left the page.
Finally, go to anyway.cc and follow the steps to create an account and input this API key.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!