What is Smart Compliance?
Smart Compliance from Lifetime Legal is a dedicated service that helps ensure businesses meet their obligations under The Money Laundering, Terrorist Financing, and Transfer of Funds (Information on the Payer) Regulations 2017. They offer a fully managed, end-to-end service that protects your company, frees up your employees' time, and minimises your risk - all at no cost to your agency.
Smart Compliance can be setup within your Street account allowing you to submit an AML check on owners and sales applicants at the click of a button. These details are sent to Smart Compliance who will contact your client and carry out the check.
Once the check is complete, Smart Compliance will push the updates through to your Street account.
Note - To use the integration, you need an account with Smart Compliance. If you do not have an account, you can contact Smart Compliance here: contactus@smartcompliance.co.uk
Before you can begin running Smart Compliance AML Checks in Street, you must setup the integration. For information on how to do this, see our Smart Compliance AML Integration help article.
If you are interested in understanding more about this, please contact the Street Support team on Live Chat, or speak to your Customer Success Manager, who can pass your details over to Smart Compliance to arrange an introductory call.
Compliance Checks
With the Smart Compliance integration set up, you can find the Compliance Check card for vendors and landlords from the property page. For applicants you can find the card from the applicant, offer or sales progression (in the 'activities' tab) pages.
With any Smart Compliance checks, you will be asked to enter the key information that is required. Click the 'submit a check' button an you will see most of their details will automatically pull from their person page (if those details are already saved) or you can manually add / edit them as needed.
Note - The client's date of birth, passport, national insurance number and licence number are all optional fields and we recommend not filling this information in, to speed things up, as Smart Compliance will obtain this information from the client on your behalf.
After entering the relevant details, click continue and you'll finally be asked to enter when Smart Compliance should contact the client and some details about where you met the client and are they an individual / company and UK or non UK resident.
When you're ready, click Run Check and the details will be sent over to Smart Compliance.
Next steps after running the check
After running the check, the status will update to 'awaiting response' and will remain this way until Smart Compliance have ran the checks from their side and sent this through to Street.
Any event updates from Smart Compliance, such as a call-back scheduled or a voice mail messages left with the client, will display in Street with a notification on screen as well as on the compliance check card under a 'view updates' button.
When the checks have been completed, the compliance check status will update to 'failed' or 'passed', at which point you can view the report to see the details of the check.
Manually Completing a Check using Smart Compliance
If you don't need to submit the check to Smart Compliance, for example if you've carried out the checks externally, you can click the 'manual completion' button.
From here you can click the 'update' button on each check to process it manually, giving details if passed such as externally, uploaded by owner or in person, as well as optionally uploading documents as evidence.
If you need to switch back to submitting to Smart Compliance again, you can click the 'use Smart Compliance' button to take you back.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!





