To refund a client, follow the steps below:
Click on your profile picture in the top-right corner
Click on "Financial Dashboard"
Click on "Transfers" at the left side of your screen
Select the client you want to refund
Click on "..." on the right side of the row
Click on "Refund"
Enter the refund amount and the reason for the refund
Click on "Refund Payment" to confirm
If you experience any difficulties refunding a client, you can contact us at: support@strivee.app
Thank you,
The Strivee team