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FAQ - Single user with two roles

Merging profiles an switching accounts

Clive avatar
Written by Clive
Updated over a week ago

A Single User with two Roles

Student Manager allows for a staff member to have a student role and vice versa.  To set this up, follow these steps:

The way student manager approached users is to set up a person’s profile once (this contains all the personal data etc) and then assign “accounts” to them. The key value is the email address, so if someone tries to capture a staff member or student and the email already exists in the system it will pick it up as the same person.

To add a staff account to a student:

  • Navigate to the Student Profile page

  • First check email address for student 

  • Then go back to the People page, click on Add Staff

  • Fill in the staff first name, last name and email.

Note: Don’t worry with any of the other details because they will come from the student information.

  • When you click on save, it will display a message saying the email address already exists and request if you want to use the person with the same email address. Please click Yes, this will then create a staff account linked to the student.

To navigate between accounts:

  • For a user to interact with student manager under the two different accounts (Staff & Student) the user must use the Switch Account button at the top right of the screen.

  • The student will be presented with a screen to chose which account he wants to work in.  (Employee or Student)

  • Select Switch to toggle between accounts

Note:  when the user is in student mode, the user will see less information than in the employee mode

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