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Whitelisting @studyclix in your school's domain

How to guide for whitelisting the Studyclix domain on Google and Microsoft

Why do I need to whitelist Studyclix?

We recommend that students and teachers use their school-supplied email addresses for the Studyclix account. In some cases, the school licence upgrade for students is an automated action based on the student's school email address linked to their account. A fundamental part of having Studyclix account at a school-supplied email address is the ability to receive important emails relating to your account.

Essential emails include:

  • Email verification codes when creating/updating account details,

  • Confirmation of account upgrade (paid or school licence),

  • Responses by our support team at info@studyclix.ie for student queries.

Additional emails that students can opt out of:
(email consents are managed in Account Settings)

  • Helpful resources and guides at key points in the school year (eg. Mock exams),

  • New content added to the students' subjects (eg. New examiner-annotated sample answers)

  • New features to improve the experience of using the site (eg. The ability to filter for keywords in questions per topic)

  • Student surveys & competitions

  • Opportunities to work with Studyclix

How to whitelist a domain in Google Workspace
(Gmail)

You'll need Google Admin Console access with permission to manager Gmail settings for your domain.

  1. Sign into Google Admin Console:
    -Go to admin.google.com using your administrator account (not a student/teacher account).
    ​

  2. Navigate to Gmail settings:
    -From the Admin Console homepage > Apps > Google Workspace > Gmail.
    ​

  3. Go to Spam, Phishing and Malware Settings:
    -Under Gmail, click Spam, Phishing and Malware.
    ​

  4. Add an Approved Sender Domain:
    -Scroll to the Email Whitelist section
    -Click Configure (or Add another if you already have some configured)
    -In the Email Whitelist box, enter: studyclix.ie (no @ symbol here, just the domain).
    ​

  5. Save changes:
    -Click Save at the bottom of the page
    -If asked, confirm applying the settings to all organisational units
    ​

  6. Optional - Add to Approved Senders by Bypass Filters:
    -Still in Spam settings, you can also add *@studyclix.ie under Bypass spam filters for messages received from addresses or domains within these approved sender lists. This ensures Gmail won't flag them as spam.

If required, the IP address of our mailing server is 149.72.90.156

Google changes can take up to 24 hours to fully apply across accounts.

How to whitelist a domain in Microsoft 365
(Exchange Online)

You'll need Exchange admin permissions in Microsoft 365 Admin Center.
​

  1. Sign into Microsoft365 Admin Center:
    -Go to admin.microsoft.com with your admin credentials.
    ​

  2. Open Exchange Admin Center:
    -From the left menu > Show all > Exchange.
    ​

  3. Go to Protections - Spam filter:
    -In the Exchange Admin Center, go to Protection > Spam filter.
    ​

  4. Edit the Default Policy or create a new one:
    -You can either edit the existing Default spam filter policy or create a new custom policy for this whitelist rule.
    ​

  5. Add @studyclix.ie to Allowed Domains
    -In the policy settings, find Allow Sender or Allowed Domains
    -Click '+' and enter : studyclix.ie (No @, just the domain name)
    ​

  6. Save Changes
    ​

  7. Optional - If you want an extra guarantee (Transport Rule to Allow Always):
    -In Exchange Admin Center > Mail flow > Rules > + Add a rule > Bypass spam filtering
    -Name the rule something like Allow Studyclix
    -Condition: The sender domain is studyclix.ie

    -Action: Set the spam confidence level (SCL) to -1 (bypass spam filtering)
    -Save the rule

If required, the IP address of our mailing server is 149.72.90.156.

Microsoft 365 rules generally apply within 1-2 hours.

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