Questions and answers posted on Studypool are regularly reviewed for quality, regardless of whether a student requested a refund or not.

This process helps us enforce the established Studypool Policies that all tutors sign and agree to when joining the platform. Policies are surfaced multiple times during the application process, and we also make it very easy to access them from your homepage - so we do require adherence. 

Our policies are set in place to ensure that both tutors and students are taken care of, and have a great experience from both sides. 

With that being said, if you’re a new tutor and haven’t thoroughly reviewed and studied all of our policies, or if you’re a tenured tutor who might need a refresher, here’s the Studypool Policy homepage.

If you have any questions, or need more help with the above information, please reach out to us via Intercom.