If our system is unable to process payment after multiple attempts, the account will go into hold. You can remove that hold by updating the payment method to renew for the next volume or by canceling the subscription, which will allow you to access previously purchased volumes.
To update your credit card on file, you can go to Account > View/Edit > Change Card. Once you do this, contact the Customer Support team at support@stuffyoucanuse.org or on the chats so they can push your payment through.
To cancel your Grow subscription, please log in and go to My Account > Billing & Subscriptions > View/Edit > Cancel.