Your Clients screen sorts clients by when they usually book, so you can see who's due back and reach out in one tap.
How do I see who's due back?
Tap Clients.
Tap DUE, LATE, OVERDUE or INACTIVE at the top of your list. Swipe the row to see them all.
Each client shows when they last booked. The most overdue are at the top.
Tap ALL to go back to your full list.
What's the card at the top of my client list?
On ALL, a card shows how many of your clients are Due, Late and Inactive. Tap See Late Clients to jump straight to that group.
What do Due, Late, Overdue and Inactive mean?
Each group is based on how long it's been since a client's last appointment, compared to how often clients usually book your type of service. The timing is set for your business, so the description above the list shows exactly what each group means for you.
Clients with an upcoming appointment never show in these groups. Groups update once a day.
How do I invite one client back?
In a group, tap Invite To Book next to the client. A text opens with your booking link and a message written for that group. Edit it if you want, then send.
How do I message the whole group?
At the bottom of the group, tap Send Text Campaign or Send Email Campaign. Campaign setup opens with that group already picked as your audience, and you can still change it before you send.
To send campaigns, your payments need to be set up. See Why Can't I Send Email or Text Campaigns?
Why is a group empty?
No clients fit that group right now. Groups update daily, so check back to catch clients before they move from Due to Late.