In the event that a recipient has not received their document for signing, admins can copy the signing URL from the envelope details. This option is available if the recipient has the “processing” status. Follow the steps below to find and share the contract URL.
Accessing the URL from the Proposal
Step 1: From your proposal, open the “E-Signature Activity” tab and go to the “Main Contract” section. Click “View”.
Step 2: Look to the “Recipients” section to copy and share the contract signing URL.
Accessing the URL from the Document Manager
Step 1: From the main menu, open the “Document Manager” dropdown and select “SubHub Sign Envelopes”.
Step 2: Locate your customer’s envelope and click on the “view detail” icon.
Step 3: Look to the “Recipients” section to copy and share the contract signing URL.