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πŸ‘‘ Service owners

This article provides a best-practice method for conducting an ownership audit in Substly.

Olle Stigenius avatar
Written by Olle Stigenius
Updated over a week ago

Why Determine Service Ownership?

Determining ownership of licenses in essential for implementing a clear structure and view of your services, in addition to enabling and facilitating a comprehensive license audit.

If you have recently set up your account, you will likely find your first optimization opportunities already in this step by discovering orphaned services and licenses that can be canceled or revoked.

Once ownership over services has been set, easily conduct a license audit by pinging respective service owners to update which users have access.


Editing Service Owners

  1. Navigate to Services > All Services

  2. Select a license under Actions

  3. Select Change Owner, and designate a new owner for the selected service

  4. Repeat these steps for each respective service to complete your ownership audit

If a service has several plans, ownership can be edited for each respective plan

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