🍎 Apple (iOS / iPad)
If you purchased your Summary AI subscription through the App Store, refunds are handled by Apple:
Go to reportaproblem.apple.com in your browser.
Sign in with your Apple ID.
Find Summary AI in your list of purchases.
Click "Report a Problem" next to the subscription.
Select "Request a refund" as the reason.
Choose the appropriate reason (e.g., "Purchased by accident" or "Didn't mean to subscribe").
Submit your request. Apple typically reviews and responds within a few days.
📞 Need more help from Apple? Visit Apple Billing Support.
🤖 Google Play (Android)
If you purchased your Summary AI subscription through Google Play, refunds are handled by Google:
Find and tap your Summary AI subscription.
Tap "Manage", then "Report a problem".
Select the appropriate reason and submit.
⏱ Important: Google Play refunds are typically only available within 48 hours of purchase. After that, you'll need to contact Google support directly at Google Play Help.
Still need help?
If you've already tried the above and need further assistance, contact us at help@summaryai.app and we'll do our best to help.