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How Long Will It Take for My Account to Be Verified?

Learn about the expected timeframe for account verification and how you can speed up the process.

Updated over 2 weeks ago

Our goal is to make the verification process as quick and hassle-free as possible. Once you have submitted all the required documents, here is what you can expect:

Expected Timeframe

  • Most verifications are completed within a few minutes to a few hours.

  • The actual speed depends on how well your documents meet our standards.

How to Avoid Delays

To ensure a fast approval, please check that:

  • Clarity: All documents are clear, high-resolution, and easy to read.

  • Accuracy: All information provided is 100% accurate and up to date.

  • Validity: Your documents must be current and not expired.

Important Reminders

  • Submission First: The process only begins once all required documents have been submitted.

  • Notification: You will receive a notification regarding your status once the review is complete.

  • Redemption Rule: Please note that prize redemption is not possible until your account is successfully verified.

Pro-Tip: Verify in Advance

Don't wait until you're ready to redeem! You can complete the process ahead of time:

  1. Open the in-game support system.

  2. Request verification through the "Account Verification" workflow.

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