Products bought in the SunGod Black Friday 2026 offer follow the standard SunGod returns policy, with extra rules for free pairs. Each full-price pair and the free pair it unlocked are treated as a linked set for returns.
Can I return a full-price pair and keep the free pair?
You can't return a full-price pair from the Black Friday offer and keep the free pair that came with it. To return a full-price pair, you must also return its free pair, and the free pair must be in its original, resaleable condition.
Can I return only the free pair?
You can't return only the free pair and keep the full-price pair. The two must be returned together.
I bought several pairs. Can I return just one of them?
If your order has several full-price pairs, each with its own free pair, you can return one full-price pair together with one free pair and keep the rest.
For example, if you bought two full-price pairs and got two free pairs, you can return one full-price pair and one free pair, and keep the other full-price pair and its free pair.
Which Black Friday products can't be returned?
Custom sunglasses can't be returned unless they are faulty, damaged or not as described. Custom goggles can be returned.
Prescription products can't be returned.
Can I swap a pair for a different one?
To get a different pair, return your full-price pair together with its free pair for a refund, and place a new order.
How do I start a return?
UK and US orders: use the UK and US returns portal.
Orders delivered anywhere else: use the Rest of World returns portal.
Once your return reaches the SunGod warehouse and has been checked, your full refund will reach your original payment method within 5–10 working days. For the full policy, read What is the SunGod returns policy?
If you would like to get in touch with us please use the chat function, or if you would prefer you can email us at support@sungod.co. The SunGod Customer Experience team replies within 1 working day.