Our website prices include all sales, duty and import taxes for UK, and EU customers. If you are shipping to one of these countries there will be no further sales tax, import tax or import duties - the price you see at checkout is the total price you pay. 🙌
We ship our products from our UK warehouse, so there will never be unexpected charges for UK customers. If you have been charged additional fees on an EU order, please get in touch and we'll be happy to help.
For countries outside the EU, your order may be subject to VAT, import duties, or other taxes when it arrives. We ship using Delivered Duty Unpaid (DDU) terms, which means we don’t charge or collect these fees upfront.
If you live outside the UK or EU, you may be charged additional import taxes and duties at the discretion of your local government import policies. Since every country’s customs process is different, we can’t predict what these charges might be. If any extra fees do apply, you'll need to pay them for your package to clear customs.
If you're unsure, we recommend checking with your local customs office or tax authority before ordering.