Q: Do I have to complete the modules in order?

A: Yep. Context → Brand → Marketing. Mess with the order, and you mess with the outcomes. Think of it like baking: skip the flour and go straight to the icing, and you’ll end up with a sugary mess, not a cake.

Q: What if I don’t have all the answers yet?

A: That’s fine. Some questions (like finance if you’ve not started trading yet) may feel premature. Skip them and come back later. The platform is designed for iteration -your answers evolve as your business does.

Q: Why do some questions feel repetitive?

A: On purpose. As founders, we change our minds (a lot). The “repeated” questions are checkpoints—capturing shifts in your thinking, not catching you out.

Q: The LLM is not always available, is your platform full of bugs?

A: Well, no (we hope not). Sometimes, the LLM is not there entirely on purpose. There are some questions where we explicitly need your thoughts and no one else’s. So, the chat is disabled. Yeah. Forgive us.

Q: How detailed should my answers be?

A: As detailed as you can. The more context you give us, the sharper your reports, strategies, and marketing will be. Think of it like training an AI assistant: if you feed it scraps, you’ll get scraps. Garbage in = garbage out. But, if you feed it steak, you’ll get filet mignon back.

Q: Can I go back and change my answers?

A: Soon, yes. We’re building a “re-answer and regenerate” feature that lets you unlock modules, update your inputs, and see fresh reports roll out instantly.

Q: What if the content looks odd or off?

A: Report it. Sometimes prompts don’t hit the sweet spot - we’re fine-tuning constantly. Your feedback is gold dust here. Drop the note to hello@superrise.com.

Q: What do I get out of the Context module?

A: A crystal-clear snapshot of your market, competition, and customer pain points. Basically, a cheat sheet on how to win.

Q: What do I get out of the Brand module?

A: A company strategy that clarifies your purpose, direction, values, and voice—so you and your customers know exactly why you exist and where you’re headed.

Q: What do I get out of the Marketing module?

A: A self-serve marketing engine that pumps out a continuous stream of on-brand, ready-to-publish content—designed to build awareness, followers, referrals, and real customers.

Q: What’s coming next?

A: The Financial and Investor Relations modules. Finance gives you clarity on your numbers and decisions; Investor Relations turns that into credibility and confidence for fundraising.
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​Q: Is there more to come after Finance and Investor Relations modules

A: Absolutely! Stick around - this is where things get seriously exciting.

Q: How much does it cost?

A: Context is free (because every founder deserves a clear starting point). Brand and Marketing modules are £49/month. Finance and Investor Relations can be included for a small incremental amount, when they launch.

Q: Can I cancel anytime?

A: Yep. No awkward phone calls, no “please don’t leave us” guilt trips. Just cancel in a click.

Q: If I cancel, will I get a refund?

A: We don’t do partial refunds for unused time. When you cancel, you keep access until the end of your billing cycle - so you get the full month you’ve already paid for. Think of it like renting a flat: you don’t get the deposit back for the half a week you didn’t sleep there.
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Q: Who’s behind SuperRise?

A: A team with 100+ years of combined experience in strategy, brand, data, and marketing. We’ve built and broken enough companies to know what works—and what doesn’t. SuperRise is us bottling all that into a platform that works for you.

Q: What if I get stuck?

A: Happens to the best of us. Use the help section for quick fixes, or drop us a note to support@superrise.com. We’ll get you unstuck faster than you can say “burn rate.”

Q: Why do you want feedback so badly?

A: Because you’re shaping this platform as much as we are. If you love it, tell us. If you don’t, definitely tell us. Every bit of feedback makes SuperRise better—for you and the next wave of founders.