I didn’t receive my prize, what should I do?
Oliver avatar
Written by Oliver
Updated over a week ago

Please allow 28 working days for delivery after the prize claim being received. After we’ve let you know about your prize, you can track it with your tracking ID. Please visit the Activity tab and find your winner announcement notification. If there is a problem, you can contact our support team who will be able to help.

You can contact us on the app through (Menu> Contact Us)

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