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Frequently Asked Questions

Frequently Asked Questions

We've put together some commonly asked questions to give you more information about SuperSavvy App.

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32 articles in this collection
Written by Oliver and Lily
Digital Coupon

Where can I redeem my SuperSavvy Coupon?

redeem coupon
Lily avatar
Written by Lily
Updated over a week ago

How long do I have to redeem my SuperSavvy coupon?

time frame of the coupon
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Written by Lily
Updated over a week ago

What happens after I unlock my SuperSavvy coupon?

after unlock coupon
Lily avatar
Written by Lily
Updated over a week ago

My SuperSavvy coupon won’t scan at self-checkout. What do I do?

scan issue
Lily avatar
Written by Lily
Updated over a week ago

I forgot to use my SuperSavvy coupon before it expired/I accidentally unlocked it before I was ready to pay. Can I get another coupon?

forgot usage
Lily avatar
Written by Lily
Updated over a week ago
SuperSavvyApp

If I am already a SuperSavvyMe user, should I use the same account to log into the app

SuperSavvyMe, Savvy Circle
Oliver avatar
Written by Oliver
Updated over a week ago
Free Product Test of the Week

What is it?

Oliver avatar
Written by Oliver
Updated over a week ago

Do I need to have any points to apply for the weekly freebie?

Oliver avatar
Written by Oliver
Updated over a week ago

What is expected of me?

Oliver avatar
Written by Oliver
Updated over a week ago

I applied for weekly win – when will I know if I’m a winner

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Written by Oliver
Updated over a week ago

I am a winner of a weekly / monthly prize, how long will it take to receive my prize?

Oliver avatar
Written by Oliver
Updated over a week ago

I didn’t receive my prize, what should I do?

Oliver avatar
Written by Oliver
Updated over a week ago

What if I do not like the product?

Oliver avatar
Written by Oliver
Updated over a week ago

How can I leave a review for a free product I received?

Oliver avatar
Written by Oliver
Updated over a week ago

How can I track my parcel?

Oliver avatar
Written by Oliver
Updated over a week ago
Earning Points

I invited a friend but did not get points, how do I use the invitation code?

Oliver avatar
Written by Oliver
Updated over a week ago

Can I create more than 1 account from the same device & earn points?

Oliver avatar
Written by Oliver
Updated over a week ago

Will my SuperSavvyPoints expire?

Oliver avatar
Written by Oliver
Updated over a week ago
Leaderboard Winners

What is the monthly prize?

Oliver avatar
Written by Oliver
Updated over a week ago

Will my points be reset to 0 at the end of every month?

Oliver avatar
Written by Oliver
Updated over a week ago

On which day of the month are the monthly leaderboard points counted?

Oliver avatar
Written by Oliver
Updated over a week ago

What if I have the same points as the 10th person on the leaderboard?

Oliver avatar
Written by Oliver
Updated over a week ago

Can I win the monthly prize more than once?

Oliver avatar
Written by Oliver
Updated over a week ago

How can I track my parcel?

Oliver avatar
Written by Oliver
Updated over a week ago
Privacy

What will SuperSavvy do with the information I shared when I signed up for the app?

Oliver avatar
Written by Oliver
Updated over a week ago

How do I opt-out of email marketing or data sharing?

Oliver avatar
Written by Oliver
Updated over a week ago

What do I do if I have a GDPR concern?

Oliver avatar
Written by Oliver
Updated over a week ago

How do I delete my profile?

Oliver avatar
Written by Oliver
Updated over a week ago
Rewards

Why did the points system change?

Oliver avatar
Written by Oliver
Updated over a week ago

How does the point system work?

Oliver avatar
Written by Oliver
Updated over a week ago

How to redeem the Rewards?

Oliver avatar
Written by Oliver
Updated over a week ago

What are the new Rewards?

Oliver avatar
Written by Oliver
Updated over a week ago