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Frequently Asked Questions
We've put together some commonly asked questions to give you more information about SuperSavvy App.
🆕What is the monthly prize?
🆕How does the point system work?
🆕How does the leaderboard work? *
🆕Will my points be reset to 0 at the end of every month?
🆕What if I have the same points as the 50th person on the leaderboard?
🆕Can I win the Leaderboard prize bundle more than once?
On which day of the month are the monthly leaderboard points counted?
How can I track my parcel?
What is it?
Do I need to have any points to apply for the weekly freebie?
What is expected of me?
I applied for weekly win – when will I know if I’m a winner
I am a winner of a weekly / monthly prize, how long will it take to receive my prize?
I didn’t receive my prize, what should I do?
What if I do not like the product?
How can I leave a review for a free product I received?
How can I track my parcel?
Where can I redeem my SuperSavvy Coupon?
How long do I have to redeem my SuperSavvy coupon?
What happens after I unlock my SuperSavvy coupon?
My SuperSavvy coupon won’t scan at self-checkout. What do I do?
I forgot to use my SuperSavvy coupon before it expired/I accidentally unlocked it before I was ready to pay. Can I get another coupon?