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How to find and download a credit note on Supertripper?

Search for or access a refund invoice or receipt on the platform and export it.

Updated over 9 months ago

You can very easily find and export a credit note, which is an invoice for a refund, directly on Supertripper, if you have been granted the rights on the platform.

🧑🏽‍💻 On your desktop computer:

  1. Click on your profile picture

  2. Click on the "Billing" tab

  3. Click on the "Bills" section

  4. Click on the "Billing type" filter

  5. Check the "Reimbursement" box. The list of credit notes will be displayed

  6. If you know the credit note number or amount, you can find it using the search bar. Otherwise, you can find the credit note using the calendar and filtering "By date of billing" or "By date of consumption"

  7. If needed, click on the "+ Filters" button to refine your search by "Entity," "Users," "Billing type," "Type of service," or "Labels". Please note that filters are cumulative

  8. Once you have found the relevant credit note, click on the "PDF" icon to download it

Home > Profile picture > Billing

🧐 Note: this feature is only available on desktop for users with an "administrator" or "accountant" role on the platform.

☝️ Please note: you also have the option to download a detailed report in .csv format by clicking on the "CSV" icon

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