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How do I withdraw fiat currency?

  1. Navigate to the Withdraw section.
    Once logged in, click on your profile icon and select Withdraw.
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  2. Select a Fiat Currency Wallet.
    Currently, the platform supports CNY and CNY-NN
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  3. Enter Withdrawal Details.
    Input the amount you wish to withdraw and provide the necessary details. Ensure all information is accurate to avoid delays.
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  4. Confirm the Withdrawal
    Review your withdrawal details and confirm the transaction. Follow any on-screen instructions to complete the process.
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  5. Await Processing
    After submission, your withdrawal request will be processed. Processing times may vary based on the selected method and currency.

Currently, the platform supports the following fiat withdrawal methods:

Choose a Fiat Withdrawal Method

Depending on the selected currency wallet, available withdrawal methods include:
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​ CNY Alipay Transfer:


​ CNY Bank Transfer:


​ CNY Bank Transfer Supported Platforms:
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Bank Of China

China Merchants Bank

China Minsheng Bank

China Construction Bank

ICBC

Agricultural Bank of China

Postal Savings Bank of China


CNY-NN Withdrawal: NN-Wallet

Note: A merchant fee will be deducted from your total withdrawal. This will be displayed alongside a minimum & maximum withdrawal amount for each withdrawal.
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​Need Help?

If you have questions about the fiat withdrawals, contact our Support Team.


Important Notes

  • Accuracy is Crucial: Ensure all withdrawal details are correct. Incorrect information may lead to delays or unsuccessful transactions.

  • Processing Times: While some withdrawals may be processed instantly, others might take longer due to banking processes or security checks.

  • Fiat withdrawal KYC: Using specific fiat payment gateways may still trigger a separate identity verification (KYC) required only by that third-party payment provider, not us. If you prefer to avoid this, please use a cryptocurrency withdrawal or choose an alternative withdrawal method.

  • Support: If you encounter any issues or have questions, please reach out to our Support Team via Live Chat for assistance.

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