Take Control of Your Play: Pause Betting, Self-Exclusion and Bet Limits at 2UP
Gaming should stay a form of entertainment, never a financial burden. That is why 2UP now gives you three self-service tools on the Responsible Gaming page: Pause Betting for a short break, Self-Exclusion for long-term protection, and Bet Limits to cap how much you wager or lose. Each one takes effect the moment you confirm it, with no email or support ticket needed.
This guide explains what each tool does, when to use it, and how to combine them into a plan that works for you.
Pause Betting: take a short break
Pause Betting stops all betting and gaming on your account for a period you choose: 24 hours, 7 days, 30 days or 90 days. It starts immediately after you confirm and ends automatically on the restoration date shown in the form.
During a pause you can still:
Log in to your account
View your account information
Withdraw your available balance
During a pause you cannot:
Place new bets in the casino or sportsbook
Play any games
Cancel the pause early
Before confirming, you tick three statements: the pause cannot be cancelled early, you will not be able to bet or play, and the pause starts immediately. Your page then shows the pause period, start time and estimated restoration time, so you always know when access returns.
Self-Exclusion: long-term protection
Self-Exclusion is for players who want to stop betting and gaming for the long term. It has no end date, applies to all betting and gaming services, and takes effect immediately after you confirm.
How it works:
The first 6 months are locked. You cannot apply to restore your account during this time, whatever the reason.
Nothing reopens automatically. After 6 months, the exclusion stays in place until you act.
Returning requires a review. To resume betting, you submit a restoration request and complete our review. The form shows the earliest date you can apply (for example, an exclusion set on 15 October 2026 can be reviewed from 15 April 2027).
Before confirming, you tick four statements covering each of these points. The design is deliberate: a decision this important should not be undone on impulse.
Bet Limits: set your budget before you play
Bet Limits let you keep playing while capping how much money is at stake. You choose a limit type, an amount and a period:
Bet Limit caps the total amount you can wager in the period.
Loss Limit caps the total amount you can lose in the period.
Periods: Daily, Weekly or Monthly.
Your limit applies immediately and resets at the end of each period, counted from the moment you set it. For example, a daily Loss Limit of 100 USD set at 2 PM today resets at 2 PM tomorrow.
Lowering protection takes time. Any change to or cancellation of a limit only takes effect after a 24-hour cooling-off period. This stops a bad moment from turning into a bigger loss.
The three tools at a glance
| Bet Limits | Pause Betting | Self-Exclusion
|
Best for | Staying in control while you play | A short break | Stopping long-term |
Can you still bet? | Yes, up to your limit | No | No |
Duration | Resets daily, weekly or monthly | 24 hours, 7, 30 or 90 days | Indefinite, at least 6 months |
Starts | Immediately | Immediately | Immediately |
Ending early | Changes wait 24 hours | Not possible | Not possible in the first 6 months |
How it ends | You change or remove it | Automatically | Restoration request and review |
Withdraw balance | Yes | Yes | Contact support |
Which tool fits your situation?
Situation | Recommended tool | Why it helps
|
You play casually and want a fixed monthly entertainment budget | Bet Limit (Monthly) | Your total wagering never exceeds what you planned |
A losing night makes you want to win it back | Loss Limit (Daily) | Stops chasing losses once the day's budget is gone |
Payday or a big win tempts you to bet more than usual | Bet Limit (Weekly) | Extra money in your wallet does not mean extra risk |
Exams, a work deadline or a family event needs your full attention | Pause Betting (7 or 30 days) | Removes the temptation, then restores access automatically |
You feel tired or emotional after a stressful day | Pause Betting (24 hours) | A one-day reset before you make decisions |
A major tournament is coming and you know you overspend during it | Pause Betting (30 or 90 days) | Covers the whole event period |
You have tried limits but keep going past your plan | Self-Exclusion | A firm stop with a minimum 6-month break |
Gambling is affecting your finances, relationships or mood | Self-Exclusion plus professional support | Long-term protection while you get help |
Our recommendations
The safest time to set protection is before you need it. We suggest building it up in layers:
Set a budget on day one. Decide what you can comfortably spend each month on entertainment, then add a Monthly Bet Limit for that amount.
Add a Daily Loss Limit. Set it to a small share of your monthly budget, so one bad session cannot use it all.
Use Pause Betting as a reset button. If you break your own rules once, take a 24-hour or 7-day pause rather than trying to recover losses.
Move to Self-Exclusion if the pattern repeats. If limits and pauses are not enough, a long-term break is the right step, not a failure.
Review every month. Check your betting history against your budget. If the numbers surprise you, tighten your limits.
Good habits alongside the tools:
Only gamble with money you can afford to lose, never money meant for rent, bills or savings
Set a time limit for each session and take regular breaks
Never chase losses or borrow to gamble
Avoid playing when stressed, upset or after drinking
Keep gaming one activity among many: friends, family, sport and rest come first
How to set it up
Log in and select Responsible Gaming in the left menu.
Choose the Self-Exclusion tab for Pause Betting or Self-Exclusion, or the Bet Limits tab for limits.
Select your period, or your limit type, amount and period.
Read and tick each confirmation statement.
Confirm. Your protection is active immediately, and the page shows its start time and end or review date.
Warning signs to watch for
Consider using these tools, or talking to someone, if you notice that you:
Spend more money or time gambling than you planned
Try to win back losses straight away
Hide your gambling from family or friends
Borrow money or use bill money to gamble
Feel anxious, irritable or low when you are not playing
Where to get support
Our support team is available 24/7 through Live Support. For free, confidential help from independent organisations:
If someone you share a device with is under 18, use parental control software to block gambling sites. Players must be 18 or older to use 2UP.
FAQ
Can I end a pause early?
No. The pause runs until its restoration time and then ends automatically.
Will Self-Exclusion end on its own after 6 months?
No. It stays active until you submit a restoration request and pass a review.
Can I raise or remove a limit straight away?
No. Changes and cancellations take effect after a 24-hour cooling-off period.
What is the difference between a Bet Limit and a Loss Limit? A Bet Limit caps how much you wager; a Loss Limit caps how much you can lose. You can use both.
Read the full Responsible Gambling Policy.