Skip to main content

How do I add offline donations (cash or checks)?

Written by Nicole

This is for organizers who have received cash, checks, or other gifts outside of SupportNow and want their fundraising total to reflect them. (If you’re a donor wondering whether you can pay by check, see the note at the bottom.)

Go to: Organizer Dashboard → Edit → Advanced → Other fundraisers and offline gifts

Enter these, then click Save changes:

  • Offline donations: the total dollar amount

  • Number of offline donations: how many gifts that covers

These funds will count toward your goal on the Support Page. Please note that they won’t appear individually in the Donations tab.

Can a donor pay by check? SupportNow can’t process or facilitate check donations. A donor can always give a check directly to the family, but we encourage giving through SupportNow so the donation counts toward the Support Page and the family gets the full experience. The offline-donation tool above is only for organizers recording gifts they’ve already received in person — it isn’t a way to pay by check.

Did this answer your question?