Recurring donations on SupportNow offer a convenient way to provide ongoing support for causes you care about.
On the donation screen, navigate to the payment options and select Monthly, then click Proceed to Pay. Once you enable monthly donations and complete the checkout process, your donation will be automatically processed every month.
So again, at checkout:
Select Monthly
Complete your donation
Your first payment is processed immediately. Future donations will occur monthly.
Refund Policies for External Platforms
If you made a donation through an external platform like GoFundMe, please note that SupportNow cannot cancel or refund these donations. SupportNow and GoFundMe operate independently, and any refund requests must be directed to GoFundMe. You can follow their specific refund process to address your concerns.## FAQs for Common Donation Issues
Can SupportNow assist with refunds for donations made on other platforms? No, SupportNow cannot process refunds for donations made on external platforms like GoFundMe. You must contact the respective platform for assistance.
What happens after I cancel my monthly donation? Once canceled, no further charges will be made to your account. You will retain access to your donation history in your SupportNow dashboard.
There’s no minimum commitment. If donors wish to pause or cancel their recurring donations, they can do so easily by following these steps:
Sign in to your SupportNow account using the email address associated with your donation.
Open your Dashboard (the circle with your initials at the top right, then Dashboard).
Choose Giving (it used to be called the Supporter tab).
Locate your monthly donation and cancel it directly from this section.