The "Print On-Demand Shop 🛍️" automation is built to handle payment processing, order tracking, and customer notifications using the Printly plug-in. It includes automated flows for new orders, shipments, and deliveries—ensuring both your team and your customers stay informed every step of the way. Post-delivery, it continues engagement with review requests and upsell opportunities to maximize customer lifetime value.
Click Here To Set Up ☝️
SOP
SOP
1. Navigate to "Automations".
2. Open "3 | Scaling Pack 🏛️ | Advanced".
3. Select "14 | Print On-Demand Shop 🛍️".
4. What This Automation Does
✅ Processes payments & updates order statuses
✅ Sends shipment notifications to customers
✅ Tracks deliveries & automates review requests
💡 This automation is built for Printly Plug-In users.
If you need the Printly integration, contact The OS Team.
5. Review the Three Main Triggers
✔️ Shop Order Submitted → Triggered when a customer purchases a product.
✔️ Order Shipped → Activated when the product is shipped via Printly.
✔️ Order Delivered → Fires when Printly confirms the order has been delivered.
6. Each trigger will have its own branch.
7. New Shop Order Submitted Branch
✔️ This branch captures, tracks, and notifies customers about their order.
💡 Pro Tip: Selling multiple products? Use conditions to create multiple branches based on the product.
8. Contact Management & Order Tracking
✔️ Tag the contact for order tracking.
✔️ Update contact fields with order details.
✔️ Assign the order to a team member.
✔️ Add the contact to the pipeline for order tracking.
✔️ Remove from other automations if necessary.
✔️ Assign an engagement score for tracking activity.
9. Internal Order Processing & Notifications
✔️ Create a task for your team to manage fulfillment.
✔️ Log a Facebook Conversion Event (if applicable).
✔️ Notify your team of the new order.
✔️ Update backend Google Sheets reports if applicable.
10. Customer Order Confirmation
✔️ Send an instant notification to the customer confirming their order has been received.
11. Shop Package Shipped Branch
✔️ Printly Custom Trigger automatically triggers this branch when an order ships.
12. Shipment Tracking & Customer Updates
✔️ Find the contact associated with the shipped order.
✔️ Create a task for your team.
✔️ Send a shipment confirmation message with tracking details.
13. Shop Order Delivered Branch
✔️ This branch activates when Printly confirms delivery.
14. Shop Ordered Delivered Branch. The custom trigger will initiate when Printly confirms the order was delivered.
15. Customer Delivery Confirmation
✔️ Find the contact & send a delivery confirmation message.
16. Automating Post-Purchase Engagement
✔️ Wait 1 week*before sending a review request to the customer.
✔️ Encourage feedback & upsell opportunities through follow-up messaging.
17. Final Optimization & Scaling
✔️ Let the system handle order tracking, fulfillment updates, and customer touchpoints—so you can focus on selling instead of logistics.
Overview
Overview
The Print On-Demand Shop Automation streamlines the entire order process, from purchase to delivery, ensuring seamless fulfillment, customer updates, and post-purchase engagement. This automation is specifically designed for Printly Plug-In users.
What This Automation Does
Processes payments and updates order statuses
Sends automated shipment notifications to customers
Tracks deliveries and requests customer reviews
If you need the Printly integration, contact The OS Team for setup.
Key Triggers in This Automation
This automation activates when one of the following events occurs:
Shop Order Submitted → Triggered when a customer purchases a product.
Order Shipped → Activated when the product is shipped via Printly.
Order Delivered → Fires when Printly confirms the order has been delivered.
Each trigger follows its own automation branch.
Shop Order Submitted Branch
When a customer places an order, this branch:
Captures and tracks the order.
Notifies the customer about their purchase.
Managing Contact & Order Tracking
Tag the contact for order tracking.
Update contact fields with order details.
Assign the order to a team member for management.
Add the contact to the order tracking pipeline.
Remove the contact from any irrelevant automations.
Assign an engagement score to track activity.
Internal Order Processing & Notifications
Create a task for your team to manage fulfillment.
Log a Facebook Conversion Event (if applicable).
Notify your team about the new order.
Update backend Google Sheets reports if applicable.
Customer Order Confirmation
Send an instant notification to the customer confirming their order has been received.
Shop Package Shipped Branch
Once Printly ships the order, this branch is automatically triggered.
Shipment Tracking & Customer Updates
Find the contact associated with the shipped order.
Create a task for your team to monitor fulfillment.
Send a shipment confirmation message to the customer with tracking details.
Shop Order Delivered Branch
When Printly confirms the order has been delivered, this branch is activated.
Customer Delivery Confirmation
Locate the customer and send a delivery confirmation message.
Automating Post-Purchase Engagement
Wait 1 week before sending a review request to the customer.
Encourage feedback and explore upsell opportunities through automated follow-up messaging.
Final Optimization & Scaling
This automation handles order tracking, fulfillment updates, and customer touchpoints, allowing you to focus on selling instead of logistics.
About Printful Integration
What is Printful?
Printful is a leading on-demand printing and fulfillment service that allows businesses to create and sell custom products without handling inventory, production, or shipping. Integrating Printful with your eCommerce store streamlines operations by syncing product updates, order fulfillment, and tracking in real-time.
Why is This Important?
This is the first integration developed in the Marketplace Architecture.
It allows third-party developers to build more integrations using the same framework, expanding available automation options.
How to Integrate Printful with Your Online Store
Install the Printful App from the App Marketplace.
Connect your GHL sub-account to your Printful store.
Import Printful Products into your GHL Products after successful authorization.
Enable imported products manually to publish them in your online store.
Customers can place orders for Printful products in your online store.
Orders received for Printful products are automatically synced with the Printful account.
Once Printful fulfills an order, users receive an email notification with shipping details.
Printful Integration Features
Product Import: Seamlessly import all Printful products into your LeadConnector eCommerce store.
Product Synchronization: Keep product updates (creation, modification, deletion) in sync between Printful and your store.
Order Creation: Automatically generate an order in Printful when a customer places an order in your store.
Order Fulfillment Sync: Keep order statuses up-to-date by syncing Printful’s shipping details with your eCommerce store.
Notifications Based on Order Status: Users receive email alerts for order fulfillment, including tracking details.
Things to Note
Product Descriptions Will Not Be Imported
Due to Printful store limitations, product descriptions must be manually added in GHL.
Location-Based Product Restrictions
Some Printful products are only available in certain locations. Before publishing, verify product availability in the Printful catalog.
Correct Delivery Information is Required
If an order has incorrect delivery details, it will not be created or synced in Printful. Ensure customers provide accurate addresses.
You're Done – Congratulations!
Your Print On-Demand Shop Automation and Printful integration are now live, ensuring seamless product fulfillment, tracking, and customer engagement.