How to connect a domain, subdomain, email sending domain & branded domain to the platform. It covers manual DNS record setup and domain verification. Perfect for anyone linking custom domains without disrupting an existing site.
Root/Sub-Domain
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Domain SOP
Domain SOP
WARNING
WARNING: If you have this domain connected to a live website, make sure you connect a sub-domain instead. Connecting your root domain will take down your current website. The subdomain connection is shown at the end of this training!
2. Navigate to the left side bar under "Funnels & Websites", then select "Domains".
3. Next up, click on "Add Domain".
4. Afterwards, enter the root or subdomain into the textbox. Root example "creatorhq.ai", subdomain example "join.creatorhq.ai".
5. Afterwards, click on "Add record manually".
6. In another tab, please head over to your DNS Records within your domain provider.
7. Then, click on "Add New Record" (it may look a little different depending on which provider you have).
8. Now, we need to copy the record, host, and value into the DNS Records.
9. Enter all of the records into the correct fields. Host = Name in some providers.
10. Now, copy the second set of value into your DNS Records.
11. Enter all of the values into their respective areas. Once Complete, click "Save All Records".
12. Click on "Verify records".
13. Be prepared to have to to verify the domain a few times if it fails. It might take some time to update on the backend.
14. Next, select the funnel/website page you would like that domain to connect to. This will be the default page of that domain!
15. Now, click on "Link Domain".
16. Now, we will add a subdomain to our account as well. These can be useful when creating separate funnels/pages for your business!
17. Following that, enter the subdomain you would like to connect. Some examples would be "join.yourdomainname.com" or "info.yourdomainname.com".
18. Click on "Add record manually".
19. Head to your DNS Provider in another tab, and add a new record.
20. Next, copy the values into your DNS Records.
21. You will only need one record for the subdomain!
22. After that, click on "Save".
23. Click on "Verify records". You may need to verify the new subdomain a few times for it to go through!
24. Now, you will have multiple types of domains to use inside of your account!
Email Sending Domain
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Email Sending Domain SOP
Email Sending Domain SOP
1. Navigate to the left side bar under "Settings" and then select "Email Services".
2. Please read the benefits of setting up your own dedicated email sending domain.
3. Now, click on "Create Dedicated Domain".
4. After that, enter your new subdomain that you would like to use. We recommend using "mail.yourdomainname.com" or "mg.yourdomainname.com".
5. Click on "Add & Verify".
6. In another tab, open up your domain provider and head to your DNS Records. We do not help integrate from Wix. We recommend using Godaddy as it has the easiest integration.
7. Click on "Add New Record". Depending on your domain provider, it may look a little different.
8. Here are the 5 records we will have to add to our DNS settings. Copy and paste each record one by one into the respective areas.
9. Enter the provided information one by one for each record! Name = Host.
10. Enter in your second "TXT" record here.
11. Next, enter the "CNAME" record.
12. Next, enter your first "MX" record. Please set the priority as 10 for both records.
13. Finally, add your last record, and hit "Save All Records".
14. After, click on "Verify Domain". It will likely take a few minutes to update on the backend, so you might have to verify it a few times.
15. You now have an active dedicated email sending domain!
Branded Domain
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Branded Domain SOP
Branded Domain SOP
1. Navigate to the left side bar under "Settings", and select "Business Profile".
2. Enter your branded domain here, this will have to be a subdomain for it to be approved. For example, people like to use "link.yourdomainname.com" or something similar.
3. Now, click on "Add Domain".
4. Then, click on "Add record manually".
5. In another tab, open up your DNS Records. Next, add a new record under your DNS Area.
6. Following that, copy the values from OS into their respective fields.
7. Once you have added all of the records, click "Save".
8. Head back to your account and click "Verify records".
9. Once verified, your new branded domain show show up here!
10. As the final step, click on "Update Information" to ensure it saves correctly.