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WhatsApp + OS Phone Number Integration

WhatsApp + OS Phone Number Integration

Set up WhatsApp Business using a phone number purchased through OS in just a few simple steps.

Champ avatar
Written by Champ
Updated this week


Easily integrate WhatsApp with your OS sub-account by purchasing a number through OS, subscribing to the WhatsApp add-on, and creating a business profile.
You'll verify your number directly in the Conversations tab using SMS or a call.
This setup allows you to manage WhatsApp messages seamlessly within your CRM.



Step 1: Purchase an OS Phone Number


1. Head to the left side bar, and hover on "Settings".

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2. Click on "Phone Number".

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3. Head to the top right hand corner and click on "Add Phone Number".

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4. After that, click on "Filter".

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5. Next, select "Any part of number".

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6. Click on "First part of number".

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7. Enter an area code you would like to purchase from.

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8. Select the phone number you would like to purchase.

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9. Select "Proceed To Buy" to finalize the purchase!

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Step 2: Setup Whatsapp


• Navigate to Settings > WhatsApp > Set Up a New WhatsApp Number.

Step 3: Continue with Facebook

• Click “Continue with your Facebook account” to proceed

Step 4: Begin the Setup

• Tap “Get Started” to initiate the integration process.

Step 5: Enter Business Details

• Fill in the required business information and click “Next”.

Step 6: Create a WhatsApp Business Account

• Select “Create WhatsApp Business Account”.

Step 7: Confirm Your Selection

• Click “Next” to proceed.

Step 8: Save & Complete Setup

• Click “Save” to apply your settings.

Step 9: Complete the Setup

• Tap “Finish”—your WhatsApp Business Account is now successfully integrated!


Phone Number Verification

Step 10: Add & Verify Your Phone Number

• Click “Add Phone Number” and proceed with verification.

Step 11: Choose a Verification Method

Text Message (SMS): Select this option to receive an OTP via SMS. Navigate to the Conversations tab to retrieve the code.

Phone Call: If selected, you will receive a verification call on your forwarded number.

Step 12: Enter the 6-Digit OTP

• Enter the 6-digit OTP received via SMS or call to verify your number.

Step 13: Verification Complete!

• Your WhatsApp Business number is now successfully verified and ready to use.

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