The item can still be found on the website:
If the item is still displayed on our website, it is usually only temporarily out of stock and will be available again soon. You can sign up for the notification function to be informed as soon as the item is back in stock.
The item is no longer available on the website:
If the item is no longer available on our website, this usually means that it has been permanently removed from our range. However, there is often an alternative product that replaces the sold-out item. Feel free to browse our range or contact our customer service team for recommendations.
The item has been removed from the online store to ensure the supply of spare parts:
In some cases, items are temporarily removed from the website due to low stock levels to ensure that enough spare parts are available for existing customers. Once stock levels have been replenished, the item will be offered for sale again.
Certain replacement parts are not available in the online store:
Some items, especially special replacement parts, are not offered in the online store. If you need such a product, please contact our support team. The best way to reach them is via our Messenger at the bottom right of our website.