Our Delivery Guarantee | Have Piece of Mind 🍰
Everything is baked fresh when you order it. Since we hand deliver, we ensure it will arrive in perfect condition. Our trusted team of drivers meet you at your door with a smile. Your sweets will be ready to enjoy, no thawing required. We're committed to sweet satisfaction and on-time arrival.
For The Best Experience 😁
We strive to keep this service available to many while keeping costs as low as possible, and often free.
Please read through our terms before deciding what's best for you.
Local Delivery | Here's what you should know
Find out if a delivery or pickup is best for you. For the best experience, here is what to expect.
Can I choose when I want my order delivered? 🗓
Yes, select the date you would like, and select a time that's best for you.
Delivery Arrival Times 🕒
Drivers can arrive at any time within the selected window.
9:00 AM - 4:00 PM and 10:00 AM - 6:00 PM
Request a specific time 🤔
Like UPS, our drivers are unable to offer exact arrival times. To keep service costs low and often free for our customers, we will can only honor the offered delivery windows.
Can I track my delivery? 🎁
Due to the nature of our business and volume of deliveries, we can not offer real-time estimated arrival times or tracking.
I need my order at a specific time.😅
Please pick up your cake from the bakery, or arrange a courier service to pick up your cake. Feel free to have your order arrive a day earlier.
Do you call ahead of arrival? 📞
Let us know your request in the order notes. Otherwise, your driver will only call the recipient upon arrival if needed.
Does someone need to be home? 🏠
It's highly recommended. Leaving goodies unattended subjects them to heat, or worse, a sweet tooth bandit. Delicate cakes and sweets are not meant to be left outside.
What if no one is home? 🏃♂️
Packages will be left at your doorstep, if possible. If we are unable to access an apartment or gated home, the package will be returned to the shop for pickup the next day.
I missed the delivery, can you come back? 😓
Unfortunately, no. To provide the best service, our drivers will maintain their route to ensure other recipients get their packages on time.
Re-Delivery Service 🚗
It's available for the next day and subject to additional service fees. We understand that it's disappointing when things don't go as planned. We'll always try our best to help. Re-delivery on the same day is not always available.
Can you delivery to a hotel or restaurant?🏢
Yes, please be sure to have your reservations in the same name as your order, or let us know if otherwise. Many establishments will not accept deliveries if you do not have a reservation. For best results, please let them know ahead of time to expect our arrival. It's important they know to keep your cake refrigerated until 2 hours prior to serving.
Where do you deliver? 📍
Cakes, cupcakes and other delicate sweets are only available for local delivery in the Greater Los Angeles area.
Still have questions?
Chat with a design specialist today! We're standing by to help.