We have launched our first step towards digitized accounting data that you can easily access via the club portal and is updated daily.

Full reports in PDF and PNG are available for download, and individual tables can be downloaded as CSV, PDF, or PNG (see export options).

At the bottom of the page, we have compiled an FAQ; please go through it to find answers to the most common questions.

To access this dashboard you need admin privileges or higher. Ask your Customer Success representative if you need further help.

The dashboard is accessible as shown below:

​Club portal > Insights > Transactions & Payouts

At the top of the dashboard you will find our contact information, if any questions arise or help is needed. This section will be included if you export the whole page (more on that in the Exporting options section down below).

The Client information table shows your organisation's information.

If anything looks incorrect in the client information, you can edit it yourself by going to:
​Cogwheel > Golf Club > Modify Golf Club

This table shows all relevant information related to all sales done in the platform.

Payouts do not have the same date as the transactional dates due to bank delays, we've collected the information describing how a payout is done.

Generally, a payout done Monday contains money from Friday two weeks ago until Thursday last week, see picture below.

This table singles out the membership sold in the platform (Balance account = membership) and shows them per fee and VAT amount.

Example
Membership A is sold:

The table will then show a breakdown of each fee and it's corresponding amount per week.
​Tip:
If you set the filter (how to down below) to membership only, the total sales should match the "Net sales" column in the table above.
​If you see any discrepancies, please let us know.

This is a table displaying total memberships sold on an individual level.

The filters in the dashboard can be setup to find specific information.

The available filters are found at the top of the dashboard, see the image below.

If you wish to download the full report you can do so by scrolling to the top and in the top-right corner select "Export".

Available formats for the full report are:

This is a very nice feature if you wish to download and work with the data, or be able to copy numbers directly from the table.

By hovering over a table, three dots in the top right corner appears.

You can from there mouse over "Export" and you will get three options to export the table in:

If you have sold products but the bank statement verification is empty (as shown below), the Adyen KYC has not passed and you need to update your bank information which is found in:
​
​Cogwheel > Billing > Billing settings > Edit account

Feel free to contact your Customer Success representative if you need and help or guidance.

Every morning 7.00 and contains data from the day before.

Only data related to payments through Adyen (e.g. not paid on site)

When a transaction is done the next weekday will become the "Value date", and is the day the money is settled on to your account. That means a payout done Monday the 13th contains payments from Friday 3 - Thursday 9th.

If you want an aggregated view of all payments through all booking flows, we recommend using the Insights tab instead. The Payouts Dashboard only contains volumes through Sweetspot / Adyen.