To start trading, users will need to set up Two-Factor Authentication (2FA).

Table of Contents

1. Google Authenticator 2FA Setup

2. Google Authenticator 2FA Reset

3. Transferring Google 2FA between devices

 

Chapter I. Google Authenticator 2FA Setup

Once you have confirmed your new Switcheo Account via email, you will arrive at the Enable 2FA screen.

Login with your email and password.

On your mobile device, download Google Authenticator from the App Store or the Play Store.

Once downloaded, open the Google Authenticator app. Then, click on the "+" Sign at the top right corner, then click Scan Barcode.

Alternatively, you can click on Manual Entry to enter the code in manually.

 

 
If you chose Scan Barcode, scan the barcode on the Enable 2FA screen with your mobile device and enter the 6-digit 2FA code Authentication Code. Then, click Next.

 

If you chose Manual Entry, create a name for the account, enter the code on the Enable 2FA screen, then click the checkmark on the screen to submit it. Next, enter the 6-digit 2FA code into the box below Authentication Code and click Next.

 

Your 2FA is now set for your Switcheo Account! 

 

Chapter II. Google Authenticator 2FA Reset

The only way to change your 2FA is by providing your mnemonic phrase. This is never sent to our servers but instead, Switcheo verifies the mnemonic hash, and allows you to reset your 2FA.

 

First, login to your Switcheo Account with your Email and Password.

 

Click on Reset 2-Factor Authentication

 Enter your Email and your 12-word Mnemonic Phrase in the boxes above and then click Next.

Enter your Email and Password into the boxes on the Setup 2FA screen and then click Next.

Open Google Authenticator, scan the barcode on the setup 2FA screen with your mobile device, enter the 6-digit code into the box below authentication code and click Next.

For manual entry, create a name for the account, enter the code on the Enable 2FA screen, then click the checkmark on the screen to submit it. Next, enter the 6-digit code into the box below authentication code and click Next.

Chapter III. Transferring Google 2FA between devices

 On your new mobile device, go to your app store (Android or iOS).

Download Google Authenticator on the device you want to transfer your 2FA to.

Login to your Switcheo Account with your Email and Password. Then, click on Reset 2-Factor Authentication

 Enter your Email and your 12-word Mnemonic Phrase. Then, click Next.

Enter your Email and Password on the Setup 2FA screen. Then, click NEXT.

 On your new device, open Google Authenticator, scan the barcode on the setup 2FA screen with your mobile device, enter the 6-digit code into the box below authentication code and click Next.

 For manual entry, create a name for the account, enter the code on the Enable 2FA screen, then click the checkmark on the screen to submit it. Next, enter the 6-digit code into the box below authentication code and click Next.

Your 2FA is now set on your new device.  

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