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Wi-Fi Support at The Switch Vic Market

Having issues with your WiFi? Please see below on our guide for WiFi troubleshooting.

VicMarket avatar
Written by VicMarket
Updated over a year ago

Got WiFi troubles? We've got your back! Here's the lowdown on what to do:

If your internet's giving you the silent treatment, it's time to call in the WiFi experts at Superloop, our trusty network pros. They know all the tricks to get you back online in a jiffy.

Here's how to reach out:

Give 'em a ring at 1800 661 407

Or shoot 'em an email at wifisupport@superloop.com

When you do, make sure to dish out these details:

  1. Your full name (Yep, first and last)

  2. The email address linked to your WiFi Exosphere Account

  3. Your street address (The Switch, 198 A’Beckett Street, Melbourne)

  4. Your room number (That secret hideout of yours)

  5. Give 'em the scoop on your WiFi dilemma. The more info, the better!

So, next time your WiFi goes on strike, call in the WiFi pros at Superloop. They'll have you surfing the web like a champ in no time!

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