Settings > Advanced Settings > Battery manager > Power plan set to Performance
Device Settings > Advanced Settings > Battery Manager > Protected apps > check Swoo as Protected
Device Settings > Apps > Swoo > Battery > Power-intensive prompt and Keep running after screen off
Settings > Additional Settings > Battery & Performance > Manage apps’ battery usage > Power Saving Modes Off
Settings > Additional Settings > Battery & Performance > Manage apps’ battery usage > Saving Power in The Background > Swoo > Background Settings > No restrictions
Security > Battery > App Battery Saver > Swoo > No restriction
If you have a different device and you need help, reach our support team any way you like and describe your issue in detail:
in-app chat (the "Chat" tab in the bottom navigation bar)
in-app contact form ("Menu" → "Contact us by email")