How secure is the cryptocurrency exchange process in Swoo?
All transactions in the Swoo app are protected using advanced encryption and security methods. We also work with trusted partners to ensure the safety of your assets.
What should I do if my exchange hasn’t completed?
If there are issues with the exchange, contact our support team via the app or the provided contact options. We’ll help you resolve the issue.
Can I cancel an exchange after it’s confirmed?
No, cryptocurrency exchanges are irreversible. Once a transaction is confirmed, it cannot be canceled.
Is there a limit on the number of exchanges?
There are generally no limits on the number of exchanges. However, limits may apply to the exchange amount per period depending on the selected cryptocurrencies.