Email Notifications

This article provides a summary of the Email Notifications that Synapse will send to your requestors and users!

Rebecca McDougall avatar
Written by Rebecca McDougall
Updated over a week ago

Invitations

  • New Admins and Users will receive an email notification that they've been invited to Synapse.

  • Collaborators on Designs will receive an email notification that they've been invited to collaborate on a specific design.

Intake

Requestors will receive the following email notifications:

  • When request is submitted.

  • When request is closed.

  • When request is approved.

  • When there is a comment on their request.

Admins will receive the following email notifications:

  • Request owner(s) will be notified when a request is received.


  • Admin will be notified when there is a comment on a request.

Planning

  • User will receive a notification when they are assigned a Task.

  • User will receive a notification when the task is marked as complete.

Design

  • User will be notified when they are tagged in a comment.

  • User will receive a notification when they are assigned an Action Item.

Please note, that these notifications cannot be further customized at this time.

Did this answer your question?