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Two-Factor Authentication

How to set up 2FA for SynchPay

Charles Lehman avatar
Written by Charles Lehman
Updated this week

SynchPay strives to offer the most secure and compliant payment platform. We have implemented a requirement to use two-factor authentication to safeguard your and your patients' information.

Setting up 2FA

The next time you log in to the SynchPay web portal, you will be asked to scan a code and set up two factor authentication. Download one of the apps below and scan the QR code it shows you. It will then display a cycling six-digit code which you can enter when prompted.

We suggest the following 2FA apps. Your organization may already have one in place. If so, please continue to use that one. If not, there are some recommendations below.

Some Commonly Recommended Authenticator Apps

Free & Generally Available

Free, Android-Only

Paid Password Managers

For compliance reasons, we can only support this type of 2FA (i.e., not texts).

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